fulfilled commercial roles in the subscription management industry since 1999, as Sales Manager to corporate libraries in Turkey, Publisher Relations Manager at Swets Blackwell and as General Manager of Extenza Marketing Solutions. In June 2004 she launched ACCUCOMS and has been actively growing the line of services offered to publishers since then. In her role at ACCUCOMS, together with her multilingual team, Pinar works on behalf of publishers helping them serve their customers and reach new markets. This expertise provides and ongoing education about communication needs and issues between publishers and librarians. Pinar firmly believes that excellent customer care is the most powerful sales tool for any company to achieve true business growth.