Meet your team

Fulfilled commercial roles in the subscription management industry since 1999, as Sales Manager to corporate libraries in Turkey, Publisher Relations Manager at Swets Blackwell and as General Manager of Extenza Marketing Solutions. In June 2004 she launched ACCUCOMS and has been actively growing the line of services offered to publishers since then. In her role at ACCUCOMS, together with her multilingual team, Pinar works on behalf of publishers helping them serve their customers and reach new markets. This expertise provides and ongoing education about communication needs and issues between publishers and librarians. Pinar firmly believes that excellent customer care is the most powerful sales tool for any company to achieve true business growth.

Has over 20 years sales and marketing experience in STM publishing. During his time at Pharmaceutical Press, Hodder Arnold and Future Science Group, Simon has achieved a track record of global sales growth and overseen the start-up of companies, brands and products. He has travelled extensively and has a solid network of international contacts across all sectors including academic, government and corporate.

Holds a post-graduate degree in management and has been associated with the publishing industry since 1991. Having conceptualized and implemented business plans for various publishers for the Asia Pacific region, Rakesh has gained expertise in successfully setting up and managing operations for publishers and subscription agents. Rakesh was associated with Informatics (India ) Private Limited For over 13 years heading its Sales and Marketing division and established  Swets office in India in 2008. As Commercial Director at ACCUCOMS, Rakesh manages the Asia Pacific sales operations.

Simon Inger has been working in journals since 1987, when he joined B.H.Blackwell, the Oxford-based subscription agent. In late 1994 he founded CatchWord, the world’s first journal platform service provider and ran that business until its acquisition by Ingenta in 2001. Since 2002, Simon has worked as a consultant specializing in journals, including: sales, marketing & pricing; journal delivery & platform selection; fulfillment & editorial systems selection; management; financial planning; product development; market research; content development; content discovery; library technology; standards; strategic business reviews; and open access publishing. In addition, Simon runs training courses for librarians for UKSG in Europe, as well as courses for publishers by Renew Training in association with ALPSP. Simon co-founded Renew Consulting for Societies, which helps scholarly societies navigate the world of academic publishing and assists specifically with business reviews, contract renewals, writing tender documents and negotiating new partnership agreements. Simon works with not-for-profit publishing organisations in the UK and US, as well as commercial publishers, technology providers, intermediaries and service providers in journals publishing. As Board Advisor, Simon uses his broad expertise in journals to innovate new services for ACCUCOMS’ clients.

David has over 15 years of experience in publishing sales and sales management, and joined Accucoms as Commercial Manager in early 2020 and together with his team has been successfully leading our business operations across Europe, Israel, Australia and New Zealand. David’s main focus is building and supporting a strong team which delivers against sales targets and runs effective marketing and telemarketing campaigns. David holds MSc in Management and Marketing. In his free time David enjoys spending time with his family, sports, film and theatre.

With a Bachelor’s degree in Engineering from University of Jordan, and a CMA certificate, Eyad has 20+ years of sales, marketing and management experience in publishing, logistics and telecommunications. Having lived and worked in several countries of the Europe, MENA and Turkey region, Eyad has deep understand­ing to diversified cultures and business environments of the re­gion. He speaks Arabic, English and French.

Pulvi holds a Masters in Marketing Management and has over 15 years of experience in the marketing, communications and events industry. She started her career at a niche oil & gas publisher, and moved on to work for Reuters and Aon and more recently a small fintech startup. Pulvi’s primary focus is managing publisher relationships. She is also responsible for Accucoms corporate brand and marketing strategy including training, social media, client events and PR. 

Has been working with ACCUCOMS for the past 14 years and has been an active participant in the management of telemarketing, telesales and customer service. She is a direct partner in supporting our sales representation. Kimberly is located at our USA office.

Seong Hwi started working at ACCUCOMS in 2014. He is responsible not only for driving revenue growth and meet the company sales target, but also for building excellent an relationship with Korean librarians. Before joining ACCUCOMS, Seong Hwi had been working for Ex-Libris for 2 and half years. He believes nothing is impossible if you are passionate about what you do. 

Friendly, highly resourceful and entrepreneurial in her approach towards business development & sales, Tammy joined ACCUCOMS in 2014 and is responsible for China, Hong Kong, Taiwan and South East Asia. Tammy particularly enjoys the interaction and engagement and works to combine her personality and market knowledge to deliver the best value-propositions to our customers. 

Is responsible for business development for West & East India, Bangladesh and Pakistan. Yogesh worked with major publishers and agents since 1998, gaining significant  experience in Business Development, Pre-Sales Support, International Marketing & CRM. Yogesh is a post-graduate in Economics and also holds a post-graduate degree in Marketing.

has a Master of Arts degree in Latin American Studies from the University of Leiden. Anouk joined ACCUCOMS in 2004 and gained experience in market research and library customer service. In her role as Sales Manager since 2007, she has built many successful relationships with librarians in Latin America and has gained extensive experience in the region. Anouk is fluent in Dutch, English, Spanish and Portuguese. She is located in Costa Rica.

Kirsty joined Accucoms in 2023 and has over 10 years of experience in operations and administration. She has a degree in Electronic Engineering from the University of York and has previously worked in the charity, veterinary, and hospitality sectors. Kirsty is based in the UK and in her free time enjoys walking in the countryside, photography, and cooking for friends and family.

is responsible for the Accucoms’ IT infrastructure and manages data intelligence available within the company for increased business development. After previously having worked in the tourism industry Albert joined ACCUCOMS in August 2010 and speaks English, Spanish, German and Dutch.

With more than 14 years experience in sales and marketing, Estelle’s experience lies within in marketing ideas, driving processes improvement, boost customer service and loyalty.

She had started numerous businesses which have all come with their own different challenges. She has experience in various industry’s including digital, food and organic products. She also has her own pod cast – Thinking out of the box with Estelle.

Having previously worked at Future Science Group as the Global Channel Manager, Rob has 17 years of experience in the Publishing Industry.

Rob has a wealth of knowledge on STM & Academic publishing. He has also an excellent understanding of non-academic publishing, having worked across various business sectors including Banking, Law, Insurance, Telecom’s, Maritime, Agriculture and general business intelligence.

Rob has built up strong relationships within the academic and corporate arena, which has successfully resulted in helping to facilitate content to the respective end users.

Ben holds a master’s degree in Library & Information Sciences from ISTIC. He has 18 years of experience in the publishing industry building relationships with libraries and consortiums as well as working with different publishers and agents, such as IET, Swets, Charlesworth and CNPIEC. He has extensive knowledge of the China market with experience in strategic selling, cross-cultural relationship building, team facilitation, business management, organizational insight and advanced library technical skills which will be beneficial to publishers and libraries alike.

Has over 15 years experience within the information industry. He gained a wealth of experience in subscription management during his work at Swets & Zeitlinger, where he cared for major corporate and academic accounts. As Account Executive at Extenza Marketing Solutions he was responsible for the management of telemarketing campaigns and market research projects. As Global Telesales Manager at ACCUCOMS, Edwin manages major European accounts and coaches the team of inside sales representatives at the Dutch office. Edwin is fluent in Dutch and English and speaks German, French and Spanish.

She has a degree in Telecommunication Management from the Beijing Institute of Posts & Telecommunications.
Fluent in English and Mandarin, she has extensive experience in sales and knows the ins and outs of the publishing market in China, having worked in Thomson Learning China, Swets, and CNPIEC; the largest import/export company for publications.

Jim joins Accucoms with over 20 years sales experience in the library market. He has spent many years at Nature managing their sales teams for North and South America. He also has a library background having been assistant director at a Roman Catholic Seminary Library in Cincinnati, Ohio. Jim has been located in New York City for the past 16 years.

Chandrima holds a Doctorate in Management Studies with specialization in Global Strategic Management. She stepped into the industry in 2003 and has been actively involved in developing and conducting marketing campaigns, lead generation, sales coordination, promoting publisher content at various international conferences across the country. She has also conducted various training programs and seminars for publishing majors. Her experience in the same industry with other agents with multi-tasking capabilities has added to all round coordination activities in terms of marketing, promotion, market research, sales support – new & renewal business, operational and administrative support. Chandrima speaks English, Hindi and Bengali.

Fanny Monegro has a Law background and experience in international organizations, like The United Nations. Fanny is a native Spanish speaker, she also speaks fluent English and Dutch. Since joining Accucoms, she supports teams that work with Europe and Israel. In her free time, Fanny enjoys to read a good book.

Barbara has a bachelor’s degree in Economics and Tourism from the University of Perugia (Italy). She has gained experience in the tourism industry and become expert of Italian leisure industry market. Barbara joined ACCUCOMS in 2013 as Inside Sales Representative offering professional knowledge and high quality service to customers in Italy and rest of South Europe. She is a native Italian speaker and is also fluent in English and Spanish. In her spare time, she enjoys art, music, yoga and traveling.  

Ulrike joined Accucoms in January 2022 as Regional Sales Manager for Germany, Austria and Switzerland. Prior to that she worked at Elsevier Health Sciences for more than 15 years where she gained extensive experience in selling bespoke content to the pharmaceutical industry. Ulrike is based in Germany and speaks fluent German, English, Dutch and French.

holds a degree in Nuclear Engineering from Hacettepe University. Baris is Turkish, and his undergraduate education provided him with excellent use of English. His skills in social communication and interaction, made him a new member of our team in March 2013. Baris works out of Ankara, Turkey

has over 15 year sales experience in the Indian market, and is responsible for developing and managing business across South India and Sri Lanka. The South Indian market consists of Bangalore, Hyderabad and Chennai, the IT and educational hubs of the country. Pradeep is a post-graduate in Management.

studied at Dawson College in Montreal, Canada where she achieved a Diploma in Chemical Technology. She has extensive work experience in the Pharmaceutical and Medical Industry from her previous jobs in international companies in Canada and Poland. Ewa joined Accucoms in 2004 and since then she provides high quality customer service and sales support in Polish, English and Russian.

Daniel is a passionate marketing enthusiast with a natural flair for all things strategic and digital. He has a Masters’ in strategic and digital marketing and an impressive track record of over 5 years at De Montfort University in the UK. Daniel’s expertise spans a diverse range of fields, from higher education marketing to social media management and event planning. When he’s not immersed in the world of marketing, you can often find Daniel in Chesterfield, where he escapes to the tranquil embrace of the Peak District for some much-needed hiking therapy.

holds a degree in Commerce and is pursuing a part-time Master’s degree in Business Management from the Fore School of Management in New Delhi. Rikshit has worked in the industry since 2008, working with publishers like Springer, and representing major publishers at key accounts. He has also been actively involved in strategy development for major publishers in North India. Rikshit speaks Hindi, Punjabi and English. 

Amelie is a French native who has been living in the Netherlands for over 4 years. After studying foreign languages and communication at the University of Burgundy, her work experience began in London in the sales field, mainly in luxury retail. She quickly realized that building great communication with clients in a sales environment is what she excelled at. She has a strong background in communication and customer relations and is keen to apply this knowledge in her role at Accucoms. In her spare time Amelie is passionate about yoga and has been a yoga instructor for the past 10 years.

Has a bachelor’s degree in Information Management from Hacettepe University and a Public Relations degree from Anadolu University. She has over 15 years of experience in the Turkish library market and has built strong relationships within the academic and corporate market. Currently, Pınar manages our library business in Turkey including sales, renewals as well as library and publisher relationships. Her mother tongue is Turkish and she is fluent in English. Pinar is located in Eskisehir, Turkey.

Irmak holds a Bachelor Degree in Political Science and Public Administration from Bilkent University, Turkey. Before joining Accucoms, Irmak has worked as a Business Development Analyst in an international company managing EU funded projects worldwide. Irmak is a native Turkish speaker, and fluent in English. In her free time, Irmak goes to the gym, does yoga, and enjoys her time outside.

Gysella has bachelor’s degrees in International Business, Management, and a master’s degree in Media and Business. Previously, Gysella has worked in brand management team in the FMCG sector and in an online marketing team for a marketing agency. She joined Accucoms in 2021. She’s now responsible for developing and conducting marketing campaigns in the European region. She’s a native Indonesian speaker who is fluent in English and is currently improving her Dutch.

Alison has a bachelor’s degree in Marketing and Advertising Communications and a minor in Journalism. Previously, she worked at Bloomsbury in the Digital Resources division where she was responsible for the global marketing plans for five online platforms. She is based in New York City. In her free time, she loves a good craft cocktail and spoiling her French Bulldog.

Juan has over 18 years sales and marketing in the Publishing industry, collaborating for international Publishers such as Pearson Education, Elsevier, BioMed Central and Gale as well as managing clients and sales teams in Latin America for Open Access Membership Programs and digital solutions for academic and government institutions from K12 to PHD. He is based in Mexico City and he has bachelor´s degrees in Industrial Engineering and English studies from Instituto Politécnico Nacional as well as the Certificate for Digital Marketing from Universidad Anáhuac and Project Management from the Rochester Institute of Technology. He loves outside activities and travel. 

Débora is a Creative Text Specialist with a Bachelor’s Degree in Communication & Advertising. She has experience in Marketing and Sales Support for internationally renowned publishers in various fields of knowledge, presenting them to clients from more than 30 countries in Latin America, Central America, the Caribbean and Europe. In her experience, she has understood that well-constructed branding and great customer relations are key to the success of any business, and to make them work, she likes to learn and respectfully use her knowledge of the analysis of human behavior and its unconscious patterns. In her spare time, she likes to travel, write and enjoy nature. Débora speaks Portuguese, English and Spanish.

Arpita holds an MBA in Marketing and B.Tech in Information technology. Arpita has been working in the publishing industry since 2007 and has been with Accucoms since 2015. Arpita has held roles in lead generation, marketing, support & operations, managing key accounts business renewals and product management. She uses market research and coordination skills to provide key information to internal team and clients. In this role she will be responsible for Telemarketing, lead generation, renewals, support to internal team & clients in South Asia. Arpita speaks fluent English, Hindi and Bengali. In her spare time, she likes to travel and listen to music.  

With an Engineering and IT background, Luiz has dedicated over 20 years providing LATAM customers with complete Sales and Usage services, for the top regional Publishers` content and solutions, Academic and Corporate markets, including library discovery solutions. Luiz is based in Rio de Janeiro, Brazil, and loves outdoor activities.

joined ACCUCOMS in October 2007. Throughout her time at ACCUCOMS, Fortunate has gained extensive knowledge of high quality customer service and telemarketing. Fortunate has a Higher National Diploma in Marketing Management from Harare Polytechnic in Zimbabwe. She has been living in the Netherlands for 10 years and speaks English, Dutch in addition to Shona, her mother tongue.

Fatima holds a bachelor Degree in Applied Accounting and is associate chartered certified Accountant(ACCA). Before joining Accucoms, Fatima worked with various international companies in Finance and Audit. In her spare time she enjoys reading, travelling and some music. Fatima is based in The Netherlands and is fluent in English , Urdu and speaks intermediate Dutch.

Lily joined us in early 2023 and has over 20 years of experience within the publishing and information industry. Her expertise and knowledge has enabled her to offer high quality customer service for clients in Taiwan and SEA. She is fluent in English, Mandarin and Malay. She believes nothing is impossible!

Toni holds a Master’s degree in Financial Management from the University of Sarajevo. Before joining Accucoms, Toni worked as a freelancer for several marketing and sales projects and has gained experience across different industries. He now supports the development of sales in both the DACH region and Central Eastern Europe. Toni is a native speaker of German and Croatian, fluent in English and is currently in the process of learning Spanish as well. In his free time, he enjoys training Brazilian Jiu-Jitsu, reading, music and trading and investing in cryptocurrencies.