Since 2010, ACCUCOMS has been servicing SAGE with large volume telesales campaigns to successfully promote key journals to existing and prospect subscribers, streamline and track renewals, or promoting journals’ takeovers. This new agreement comes as a confirmation of the quality of ACCUCOMS’ telesales services, and of the excellent working relationship built with SAGE in the past years.
Barbara Thanni, Head of Customer Services and Circulation at SAGE commented: “SAGE is happy to continue working with ACCUCOMS as a trusted partner in delivering our telemarketing strategy. We value their knowledgeable multi-lingual staff, who feedback valuable information about our customers’ needs.”
“As the leading provider of multilingual telesales services for publishers, we are very pleased to announce this renewal agreement with SAGE,” says Egon Menardi, Sales Director at ACCUCOMS. “We recognize there is a remarkable interest in ACCUCOMS telesales services, a valuable product set to meet the ever-increasing demand for renewal and promotional campaigns by professional and academic publishers worldwide.”
SAGE Publications is an independent international publisher of journals, books, and electronic media founded in New York in 1965. Known for its commitment to quality and innovation, SAGE is a world leader in the scholarly, educational, and professional markets. SAGE is the world’s 5th largest journals publisher. Our portfolio includes more than 700 journals spanning the Humanities, Social Sciences, and Science, Technology, and Medicine, and more than 298 are published on behalf of learned societies and institutions. www.sagepublications.com
ACCUCOMS is an independent provider of services to academic and professional publishers around the world. Established in 2004, ACCUCOMS now operates from the Netherlands, Turkey, Costa Rica, the USA, MENA and India. ACCUCOMS’ multilingual teams offer efficient and intelligent representation, telesales and business intelligence services as well as user interaction programs to clients that range from large publishing houses to specialist society publishers. www.accucoms.com