Staff

Pinar Erzin

President
pinar@accucoms.com
Management team

fulfilled commercial roles in the subscription management industry since 1999, as Sales Manager to corporate libraries in Turkey, Publisher Relations Manager at Swets Blackwell and as General Manager of Extenza Marketing Solutions. In June 2004 she launched ACCUCOMS and has been actively growing the line of services offered to publishers since then. In her role at ACCUCOMS, together with her multilingual team, Pinar works on behalf of publishers helping them serve their customers and reach new markets. This expertise provides and ongoing education about communication needs and issues between publishers and librarians. Pinar firmly believes that excellent customer care is the most powerful sales tool for any company to achieve true business growth.

Egon Menardi

Commercial Director
egon@accucoms.com
Management team

Egon has over 31 years sales experience. He has worked for various software companies selling complex IT solutions ranging from financial software to complex databases and web application tools. In these roles he gained international sales and marketing experience. Egon joined ACCUCOMS in 2005 from Extenza Marketing Solutions, a former division of SWETS where he fulfilled the role of Head of Sales. Egon is Italian, and also speaks fluent English, Dutch, French, and German.

Simon Boisseau

Commercial Director
simon@accucoms.com
Management team

has over 18 years sales and marketing experience in STM publishing. During his time at Pharmaceutical Press, Hodder Arnold and Future Science Group, Simon has achieved a track record of global sales growth and overseen the start-up of companies, brands and products. He has travelled extensively and has a solid network of international contacts across all sectors including academic, government and corporate.

Rakesh Malik

Commercial Director
rakesh@accucoms.com
Management team

holds a post-graduate degree in management and has been associated with the publishing industry since 1991. Having conceptualized and implemented business plans for various publishers for the Asia Pacific region, Rakesh has gained expertise in successfully setting up and managing operations for publishers and subscription agents. Rakesh was associated with Informatics (India ) Private Limited For over 13 years heading its Sales and Marketing division and established  Swets office in India in 2008. As Commercial Director at ACCUCOMS, Rakesh manages the Asia Pacific sales operations.

Simon Inger

Chief Innovation Officer
simon.inger@accucoms.com
Management team

Simon Inger has been working in journals since 1987, when he joined B.H.Blackwell, the Oxford-based subscription agent. In late 1994 he founded CatchWord, the world’s first journal platform service provider and ran that business until its acquisition by Ingenta in 2001. Since 2002, Simon has worked as a consultant specializing in journals, including: sales, marketing & pricing; journal delivery & platform selection; fulfilment & editorial systems selection; management; financial planning; product development; market research; content development; content discovery; library technology; standards; strategic business reviews; and open access publishing. In addition, Simon runs training courses for librarians for UKSG in Europe, as well as courses for publishers by Renew Training (a subsidiary of Simon Inger Consulting) in association with ALPSP. Simon co-founded Renew Consulting for Societies, which helps scholarly societies navigate the world of academic publishing and assists specifically with business reviews, contract renewals, writing tender documents and negotiating new partnership agreements. Simon works with not-for-profit publishing organisations in the UK and US, as well as commercial publishers, technology providers, intermediaries and service providers in journals publishing. As CIO of ACCUCOMS, Simon uses his broad expertise in journals to innovate new services for ACCUCOMS’ clients.

Douglas Wright

Commercial Director Americas
doug@accucoms.com
Management team

Doug joins ACCUCOMS with more than 20 years experience in marketing, sales, and client management in scholarly communications. Doug started in the industry when he joined EBSCO as a Spanish, Portuguese and Italian translator. He later worked for their PPF division as an account director and implemented circulation management strategies for more than 100 publishers.

In 1996, Doug relocated to Boston from his native Alabama to join Publishers Communication Group (PCG), where he led its global expansion. In addition to his director role at PCG, he also served as Chief Marketing Officer for its parent company, Ingenta.

Doug has traveled extensively and lived in Brazil, Costa Rica, and Mexico. In his role as Commercial Director for the Americas, he brings a great deal of experience working with scholarly publishers as well as his global network of library and consortia contracts.

Dagmar Vermeer

Marketing & Communications Manager
dagmar@accucoms.com
Management team Operations

Dagmar has over 10 years of marketing experience working predominantly in the non-profit and publishing sectors. She spent her childhood traveling from one country to the next. Born in Africa she spent the next two decades living in Asia, the Middle East, Europe and North America. Dagmar studied International Relations and Humanitarian Intervention before delving into the world of Marketing.

Jaap van der Plas

Operations Manager
jaap@accucoms.com
Management team Operations

Joined ACCUCOMS in March 2017 as the Aggregagent Product Manager. Jaap has been working in the information industry for more than 20 years. As manager of several departments at a subscription-agent he has gained extensive experience in subscription management, catalogue & content management and customer service . As the Product Manager he is responsible for the management and  development of The Aggregagent program.

Eyad Mohammad

Commercial Manager, EMEA
eyad@accucoms.com
Europe Management team Middle East & North Africa

with a Bachelor’s degree in Engineering from University of Jordan, and a CMA certificate, Eyad has over 20 years of sales, marketing and management experience in publishing, logistics and telecommunications. Having lived and worked in several countries of the Europe, MENA and Turkey region, Eyad has deep understand­ing to diversified cultures and business environments of the re­gion. He speaks Arabic, English and French.

Edwin Hofman

Global Telesales Manager
edwin@accucoms.com
Europe Management team

Has over 15 years experience within the information industry. He gained a wealth of experience in subscription management during his work at Swets & Zeitlinger, where he cared for major corporate and academic accounts. As Account Executive at Extenza Marketing Solutions he was responsible for the management of telemarketing campaigns and market research projects. As Global Telesales Manager at ACCUCOMS, Edwin manages major European accounts and coaches the team of inside sales representatives at the Dutch office. Edwin is fluent in Dutch and English and speaks German, French and Spanish.

Kimberly Blizzard

Senior Account Manager, US
kimberly@accucoms.com
N. America

has been working with ACCUCOMS for the past 8 years and has been an active participant in the management of telemarketing, telesales and customer service. She is a direct partner in supporting our sales representation. Kimberly is located at our USA office.

Yogesh Zope

Commercial Manager, South Asia
yogesh@accucoms.com
Indian Subcontinent

is responsible for business development for West & East India, Bangladesh and Pakistan. Yogesh worked with major publishers and agents since 1998, gaining significant  experience in Business Development, Pre-Sales Support, International Marketing & CRM. Yogesh is a post-graduate in Economics and also holds a post-graduate degree in Marketing.

Tammy Chang

Commercial Manager, Taiwan, Hong Kong & South East Asia
tammy@accucoms.com
Asia Pacific

Friendly, highly resourceful and entrepreneurial in her approach towards business development & sales, Tammy joined ACCUCOMS in 2014 and is responsible for China, Hong Kong, Taiwan and South East Asia. Tammy particularly enjoys the interaction and engagement and works to combine her personality and market knowledge to deliver the best value-propositions to our customers. 

Seong Hwi Jeon

Commercial Manager, South Korea
seonghwi@accucoms.com
Asia Pacific

Seong Hwi started working at ACCUCOMS in 2014. He is responsible not only for driving revenue growth and meet the company sales target, but also for building excellent an relationship with Korean librarians. Before joining ACCUCOMS, Seong Hwi had been working for Ex-Libris for 2 and half years. He believes nothing is impossible if you are passionate about what you do. 

David Kan

Financial Administrator
david@accucoms.com
Operations

David joined ACCUCOMS in September 2017 as Financial Administrator after graduating with a Bachelor’s degree in Economics and Business (specializing in Finance) from the University of Amsterdam. He has had prior experience in financial administration at an air forwarding firm, responsible for managing customer accounts, procurement, and engaging suppliers. David is from Taiwan but has spent significant time in U.K. and the Netherlands. His native language is English, however he is also fluent in Chinese and Taiwanese. 

Albert Borsen

Database Administrator
albert@accucoms.com
Operations

is responsible for the Accucoms’ IT infrastructure and manages data intelligence available within the company for increased business development. After previously having worked in the tourism industry Albert joined ACCUCOMS in August 2010 and speaks English, Spanish, German and Dutch.

Raluca Pop

Operations & Product Specialist
raluca@accucoms.com
Operations

Raluca has been with ACCUCOMS since 2006. During the past years, she has held several roles in managing the European sales team, the marketing team, building sales, managing accounts, providing strategic consultation, project management, and marketing plan development for ACCUCOMS’ products and services. Currently Raluca is part of our Operations Team in her role as Operations and Product Specialist. Raluca is licensed in Political Sciences and speaks Romanian, English, Dutch and Italian.

Jamie Hernandez

Marketing Executive
jamie@accucoms.com
Operations

Jamie joined ACCUCOMS in March 2015. She graduated from Grafisch Lyceum Rotterdam with a diploma in Digital Media Design. Her area of expertise is web and graphic design. She is also a creative marketer and a social media expert. Her main responsibilities are managing all social media networks and website, creating and designing advertising campaigns and marketing material and conducting research for marketing reports, assisting with events organization and with any other marketing related activities.  Jamie speaks Filipino, English, Dutch and Spanish.

Rasmus Andersen

Marketing Executive
rasmus@accucoms.com
Operations

Rasmus joined ACCUCOMS in May 2013 as Inside Sales Representative. In February 2016 Rasmus obtained a master’s degree in Literary Studies with honors from Leiden University. Additionally, Rasmus also has a bachelor’s degree in the History of Ideas from Aarhus University in Denmark, during which he spent time at Wien Universität in Austria. Rasmus speaks English, Dutch and German, in addition to his native language of Danish. Rasmus is the main responsible for Gap Analyses and coordinating exhibitions and conferences.

Oncko Heldring

Operations & Product Specialist
oncko@accucoms.com
Operations

Oncko joined ACCUCOMS in June 2015 as Inside Sales Representative after obtaining a Master’s degree in Cultural Anthropology. He studied at Utrecht University and one semester at the Universität Wien. Oncko did qualitative fieldwork in Guatemala about micro credit and in Hamburg about the fans of FC St. Pauli. He strongly supports this football club and tries to visit matches as often as possible, but he also follows all kinds of other sports. Besides his mother tongue Dutch Oncko speaks English, German and Spanish. Oncko now works in the Marketing department and is working mainly on the Aggregagent.

Chandrima Roy

Marketing Manager, Asia
chandrima@accucoms.com
Indian Subcontinent

Marketing Manager Asia: After completion of post-graduate courses in Business Management and Computer Applications, Chandrima stepped into the industry in 2003 and has been actively involved in developing and conducting marketing campaigns, lead generation, sales coordination, promoting publisher content at various international conferences across the country. She has also conducted various training programs and seminars for publishing majors. Her experience in the same industry with other agents with multi-tasking capabilities has added to all round coordination activities in terms of marketing, promotion, market research, sales support – new & renewal business, operational and administrative support. Chandrima speaks English, Hindi and Bengali.

Nahriman Dougarem

Regional Manager, France & Southern Europe
nahriman@accucoms.com
Southern Europe

Nahri has a bachelor’s degree in Foreign Applied Languages and MA in Negotiation, International Business, and International Purchasing from the School of the Chamber of Commerce and Industry of Paris. She has gained experience as a consultant in event organization and recruitment, lead generation, and acquisition management for France/Belgium/Luxemburg/Switzerland for different companies in Rotterdam. A native French and Arabic speaker, Nahri is also fluent in English and Spanish. She is based in our Leiden office, and is responsible for growing our publisher sales in France, Suisse Romande/ French Switzerland, Iberia (Spain, Portugal), Greece and Cyprus.

 

Ewa Bartnicka

Regional Manager, Central Eastern Europe
ewa@accucoms.com
Eastern Europe

studied at Dawson College in Montreal, Canada where she achieved a Diploma in Chemical Technology. She has extensive work experience in the Pharmaceutical and Medical Industry from her previous jobs in international companies in Canada and Poland. Ewa joined ACCUCOMS in 2004 and since then she provides high quality customer service and sales support in Polish, English and Russian.

Barbara Valcelli

Regional Manager Italy
barbara@accucoms.com
Southern Europe

Barbara has a bachelor’s degree in Economics and Tourism from the University of Perugia (Italy). She has gained experience in the tourism industry and become expert of Italian leisure industry market. Barbara joined ACCUCOMS in 2013 as Inside Sales Representative offering professional knowledge and high quality service to customers in Italy and rest of South Europe. She is a native Italian speaker and is also fluent in English and Spanish. In her spare time, she enjoys art, music, yoga and traveling.  

Rob Turner

Regional Manager UK & Scandinavia
rob@accucoms.com
Europe UK & Scandinavia

Having previously worked at Future Science Group as the Global Channel Manager, Rob has 17 years of experience in the Publishing Industry.

Rob has a wealth of knowledge on STM & Academic publishing. He has also an excellent understanding of non-academic publishing, having worked across various business sectors including Banking, Law, Insurance, Telecom’s, Maritime, Agriculture and general business intelligence.

Rob has built up strong relationships within the academic and corporate arena, which has successfully resulted in helping to facilitate content to the respective end users.

Fanny Monegro

Regional Manager, BENELUX and Israel
fanny@accucoms.com
Benelux Israel

Fanny Monegro has a Law background and experience in international organizations, like The United Nations. Fanny is a native Spanish speaker, she also speaks fluent English and Dutch. Since joining ACCUCOMS, she supports teams that work with Europe and Israel. In her free time, Fanny enjoys to read a good book.

Winnie Lim

Regional Manager, Malaysia, Singapore, Indonesia & Philippines
winnie@accucoms.com
Asia Pacific

Winnie has over 2 decades of experience in publishing industry. Based out of Malaysia, she started her career with Grolier and subsequently worked with Pearson and ProQuest until 2006.

She migrated to Singapore in 2008 and joined NUS as Merchandiser, and then to trade imprint in Insight Guides as Sales and Marketing Manager acquiring the holistic experience in both Print and Online in South East Asia and the distribution channels. 

Ash Madar

Key Account Manager Elsevier
ash@accucoms.com
UK & Scandinavia

Coen van der Wolf

Account Executive
coen@accucoms.com
UK & Scandinavia

Coen obtained a Master’s degree in Ancient History from Leiden University in 2011, and took a Florence-based TEFL course in 2012. Having recently earned a Certificate of Proficiency in English and a DALF C1-diploma in French, he is in the process of improving his Italian language skills. A former Elsevier Account Executive, he now contributes to telemarketing campaigns on behalf of various publishers.

 

Arturo Diaz Colonia

Account Manager Elsevier, Mexico
arturo@accucoms.com
LATAM

Arturo joined ACCUCOMS in January 2016. He has a Bachelor´s degree in Sales Management from Universidad del Valle de México and is currently pursuing a Master’s degree in Senior Management at Universidad Nacional Autónoma de México. He has experience in Marketing and Commercial fields in products and services from different industries. Previously, he held the position of Field Promotions Manager at an American manufacturer of gaming products for casinos in México. Arturo is originally from México and is located in Mexico City. He is fluent in Spanish and English.

Robert Bergiven

Sales Manager, North America
robert@accucoms.com
N. America

Robert Bergiven, Sales Manager for Future Science Group in North America, joined ACCUCOMS in November 2015. He has a strong background in STM publishing primarily through the Royal Society of Chemistry, The Scientist and the American Association for Cancer Research. From these experiences, he has developed strong relationships within the academic and pharmaceutical librarian communities and is well versed in developing business from start up through industry leading stages. He has a BS Degree in Sport Management from Temple University and in his spare time enjoys coaching youth sports. He is based in Philadelphia.

Debbie Fisher

Sales Representative North America
debbie@accucoms.com
N. America

Debbie has over 20 years experience in the STM publishing industry. Most recently at Elsevier, she managed digital and print accounts including national retail and library distributors and wholesalers, partnering with clients to identify and create new business opportunities. As a US sales representative at ACCUCOMS, Debbie is responsible for selling products into North American libraries.

Anouk Snijders

Regional Manager, Central & South America
anouk@accucoms.com
LATAM

has a Master of Arts degree in Latin American Studies from the University of Leiden. Anouk joined ACCUCOMS in 2004 and gained experience in market research and library customer service. In her role as Sales Manager since 2007, she has built many successful relationships with librarians in Latin America and has gained extensive experience in the region. Anouk is fluent in Dutch, English, Spanish and Portuguese. She is located in Costa Rica.

Jorge Elizondo Espinoza

Sales Representative, Central & South America
jorge@accucoms.com
LATAM

Jorge joined ACCUCOMS in 2013. He studied Tourism focused on Hotels & Restaurants Management and gained experience in customer service and sales at previous jobs at several companies in the tourism and information technology services industries. Jorge is located in Costa Rica and is fluent in Spanish, English and French.

Juan José Gamboa

Regional Manager Mexico & the Caribbean
juan@accucoms.com
LATAM

Juan recently joined the Latin America Sales Team, as Regional Manager for Mexico & the Caribbean. He has an extensive experience in the publishing industry of more than 8 years, including a successful career in Elsevier managing the academic market in Mexico. Juan graduated in Industrial Engineering from the University del Valle de México. I had over 10 years of selling experience in all sort of industries corporate and government. Then, Juan also took the opportunity to extend his experience as a Higher Education Solutions Specialist and in Business Intelligence in the SMT Publishing Industry (Scientific, Technical and Medical) in Latin America and the Caribbean dealing with Academic & Government Institutions. Juan is originally from Mexico, and is based in Mexico City. He speaks fluently Spanish and English with full proficiency. In his free time, Juan enjoys Jogging, Bicycling, Reef Tank Aquarium.

Julia Rebuzzi

Regional Manager Brazil
julia@accucoms.com
LATAM

has a Bachelor’s degree in Portuguese and English Language and Literature, and a CBA in Marketing. She has worked as a translator, re-writer, and teacher. Apart from her mother-tongue, Brazilian-Portuguese, she is fluent in English, and speaks French and Spanish. Julia joined ACCUCOMS team in 2015, and is based in Rio de Janeiro, Brazil. In her spare time she enjoys paddling, traveling and yoga.

Alexandra Oltra

Marketing and Sales Support Executive
alexandra@accucoms.com
LATAM

Alexandra recently joined ACCUCOMS. She graduated from “Groupe Ecole supérieure de Commerce de Dijon-Bourgogne”, in France and holds a bachelor degree in International Marketing and Management. She also holds a Master of Science in International Business Administration from “ICN Business School”, in Nancy, France. She has a multi-disciplinary and international experience, gained from her passion for working with different cultures, languages and nationalities. She has worked in Europe, Asia, Africa and Latin America.

She is also experienced in the education and academic industry by working as a Student Recruitment Coordinator, Language Teacher, and Translator/Interpreter Consultant.

Alexandra is originally from France, and is currently located in Mexico City. She is fluent in English, Spanish and French.

Pinar Teke

Regional Manager, Turkey
tekepinar@accucoms.com
Turkey

has a bachelor’s degree in Information Management from Hacettepe University and Public Relations from Anadolu University. Pinar has more than five years of experience within the Turkish library market. She is now responsible for growing our publisher sales in Turkey. She is Turkish and speaks English fluently. Pinar is located in Istanbul, Turkey.

Baris Oguz Yilmaz

Regional Manager, Turkey
baris@accucoms.com
Turkey

holds a degree in Nuclear Engineering from Hacettepe University. Baris is Turkish, and his undergraduate education provided him with excellent use of English. His skills in social communication and interaction, made him a new member of our team in March 2013. Baris works out of Ankara, Turkey

Khalaf Al-Assaf

Regional Manager MENA
khalaf@accucoms.com
Middle East & North Africa

Khalaf has over 5 years experience in telecommunications, customer service, sales, marketing and business development. He holds a bachelor’s degree in Management Information Systems from the Applied Science University and speaks Arabic and English.

Dilan Toplu

Sales & Marketing Executive MENA
dilan@accucoms.com
Middle East & North Africa Turkey

After earning a bachelor’s degree in Mathematics at Galatasaray Univeristy, Dilan has attended Bilgi University for a master’s degree in Economics. But then, choosing a completely different path, thanks to her interest in both learning different languages and reading books, she decided to pursue a career in translation.

Able to speak English, French and un poco Spanish, she has joined our team as a Sales and Marketing Executive Mena and is based in Istanbul, Turkey.

Rikshit Chopra

Regional Manager, North India
rikshit@accucoms.com
Indian Subcontinent

holds a degree in Commerce and is pursuing a part-time Master’s degree in Business Management from the Fore School of Management in New Delhi. Rikshit has worked in the industry since 2008, working with publishers like Springer, and representing major publishers at key accounts. He has also been actively involved in strategy development for major publishers in North India. Rikshit speaks Hindi, Punjabi and English. 

Pradeep Khumar

Regional Manager, South India
pradeep@accucoms.com
Indian Subcontinent

has over 15 year sales experience in the Indian market, and is responsible for developing and managing business across South India and Sri Lanka. The South Indian market consists of Bangalore, Hyderabad and Chennai, the IT and educational hubs of the country. Pradeep is a post-graduate in Management.

Saurav Dutta

Regional Manager, East India and Bangladesh
saurav@accucoms.com
Indian Subcontinent

has a bachelor degree in Commerce and a post graduate degree in Marketing. Joined Accucoms in August 2015 with an experience of over 3 year in the same industry. He is fluent in languages like English, Hindi, Bengali, Nepali & Oriya and has some good PR skills. Passionate about exploring the unknown and always up for new experiences.

Erika Elenbaas

Operations & Product Specialist
erika@accucoms.com
Europe

Erika holds a Master Degree in Business and a Bachelor Degree in Public Relations. Before joining ACCUCOMS, she has worked as a Business Intelligence Analyst in the international retail market. She also runs her own blog and social media channels. A native Portuguese speaker, Erika is also fluent in English and Dutch. In her free time Erika fulfills her passion for writing.

Mariska van den Hoven

Account Executive Elsevier
mariska@accucoms.com
Benelux Europe

Mariska joined ACCUCOMS in 2017 as a TeleSales representative before changing her role to Account Executive Elsevier.

Fortunate Mudzwiti

Account Executive
fortunate@accucoms.com
UK & Scandinavia

joined ACCUCOMS in October 2007. Throughout her time at ACCUCOMS, Fortunate has gained extensive knowledge of high quality customer service and telemarketing. Fortunate has a Higher National Diploma in Marketing Management from Harare Polytechnic in Zimbabwe. She has been living in the Netherlands for 10 years and speaks English, Dutch in addition to Shona, her mother tongue.

Paola Bustos Benites

Account Executive
paola.bustos@accucoms.com
UK & Scandinavia

Mahawa Suma

Account Executive
mahawa@accucoms.com
Europe Southern Europe

Mahawa Suma joined ACCUCOMS in April 2017 as a Telesales Representative. She has a Bachelor´s degree in Economics/Business Economics and a Master’s degree in Marketing. She is an outgoing person focused on reaching her goals.

Mahawa was born in the Netherlands and was raised in West Africa. She moved back to the Netherlands to study.  Her native language is French, but can also speak English and Dutch.

 

 

Eleonora Capaccioni

Account Executive
eleonora@accucoms.com
Southern Europe

Eleonora Capaccioni, Inside Sales Representative, joined ACCUCOMS in April 2016. Eleonora was born in Italy, but soon discovered a passion for foreign languages and cultures which brought her abroad for significant amounts of time. She obtained her BA degree in languages and cultures of Eastern Asia in Ca’Foscari University of Venice, and subsequently graduated from Leiden University with an MA in Chinese Studies. She is a passionate art lover and an enthusiastic learner.

Arpita Ghataury

Inside Commercial Representative
arpita@accucoms.com
Indian Subcontinent

Arpita holds an MBA in Marketing and B.Tech in Information technology. Shes has 6 years experience in the publishing industry. She has worked with different agents and publishers. Arpita has held roles in lead generation, marketing, support & operations, managing key accounts business renewals and product management. She uses market research and coordination skills to provide key information to internal team and clients. In this role she will be responsible for Telemarketing, lead generation, renewals, support to internal team & clients in South Asia. Arpita speaks fluent English, Hindi and Bengali. In her spare time, she likes to travel and listen to music.